Universal Banking Manager

Company Name:
Great Western Bank
Basic Function:
Responsible for the development and growth of the retail branch's key drivers to include growth of branch deposits, loans, net income, operating budget, marketing plan, management of risk, and development of employees. Leads business development goals and objectives, staffing models, schedules and performance standards.
Essential Functions:
1. Responsible for the overall leadership of the branch activities, including but not limited to business development, sales and service, expense controls, credit, community leadership, budgeting, achieving financial and compliance standards, and facilities management.
2. Provide personalized banking services to current and prospective customers, consistently seeking to expand customer relationships and provide the highest level customer service through business development and activities.
3. Analyze credit and financial information for processing of loans and other bank products for customers to ensure applicable lending policies and procedures are followed. Responsible for adherence of compliance regulations.
4. Develop and coach a successful sales and service team by holding employees accountable for performance and by conducting weekly sales and service meetings. Reward and recognize achievement of goals.
5. Develop a network of referral sources for the branch that will drive loan and deposit growth along with managing product marketing campaigns and sales development activities.
6. Manage and perform customer maintenance duties including processing deposits, withdrawals, payments, cash and coin, and other teller transactions while maintain a 95% balance record for the branch.
7. Prepare annual business plan and budget to maximize branch profitability.
8. Respond to and resolve escalated customer relations issues according to Great Western Bank policies adhering to organization mission and values.
9. Register and obtain a unique identifier number from the Nationwide Mortgage Licensing System as a Mortgage Loan Originator.
10. Coordinate facility needs to maintain an efficient working environment with a quality appearance.
11. Actively participate in community organizations and activities to project and sustain a favorable bank image in the community.
12. Perform other job-related duties or special projects as assigned.
Universal Banking Manager will be located at 84th & 370 location
Minimum Qualifications / Experience:
1. Bachelor's degree preferred in business administration, finance, accounting, or related area.
2. Two to four years of successful sales experience with strong working knowledge of banking products and services. Minimum of one year previous retail or commercial management experience strongly preferred.
3. Strong management and business development skills.
4. Effective selling and cross-selling skills.
5. Demonstrated verbal and written communication skills.
Requisition Number: 14-0156
Post Date: 3/28/2014
Title: Universal Banking Manager
Location: 086-Papillion
City: Papillion
State: NE

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